I resolve workplace disputes, complaints and grievances. I work to eliminate employment discrimination and harassment and reduce personnel complaints. I assist organizations in designing conflict management systems that support the early resolution of internal problems as well as ones with clients, customers, stakeholders and partners.
  • Resolve workplace complaints and disputes
  • Resolve escalated personnel complaints and grievances
  • Facilitate individuals involved in informal discrimination/harassment complaints
  • Facilitate communication and group dialogue
  • Mediate parties in formal discrimination/harassment complaints
  • Collaborate with attorney and Bargaining Unit representation in achieving settlement
  • Train staff on workplace law, behavior, communication and perceptions
  • Coach for individual performance enhancement
  • Train for organizational performance enhancement
  • Formulate organizational policy and procedures
  • Consult on investigative procedures and processes
  • Transform organizational cultures