I resolve workplace disputes, complaints and grievances. I work to eliminate employment discrimination and harassment and reduce personnel complaints. I assist organizations in designing conflict management systems that support the early resolution of internal problems as well as ones with clients, customers, stakeholders and partners.
	I: Resolve workplace complaints and disputes Resolve escalated personnel complaints and grievances Facilitate individuals involved in informal discrimination/harassment complaints Facilitate communication and group dialogue Mediate parties in formal discrimination/harassment complaints Collaborate with attorney and Bargaining Unit representation in achieving settlement Train staff on workplace law, behavior, communication and perceptions Coach for individual performance enhancement Train for organizational performance enhancement Formulate organizational policy and procedures Consult on investigative procedures and processes Transform organizational cultures